Delivery

Our standard delivery service is Hermes 3-4 day, which is FREE when you spend more than £50. We also offer DPD as a premium next day delivery service.

We carefully choose our delivery partners to ensure they offer the highest level of service and value for money for you, but as with everything in life you get what you pay for. Therefore, should you have concerns about the delivery of your products, please opt for DPD.

CORONA VIRUS UPDATE

The warehouse is still open but we are experiencing delays both in terms of processing times and also from the couriers. Therefore please expect increased delivery times, especially for orders placed with a standard delivery service.

ORDER BEFORE 3PM FOR SAME DAY DESPATCH 

Orders are despatched from our website Monday to Friday (excluding Bank Holidays). All the below options are based on orders placed before 3pm (GMT) Monday to Friday. If you order after 3pm or at the weekend, your order will be despatched on the next available working day.

ECONOMY 3 - 4 DAY DELIVERY

COURIER PARTNER: HERMES

TRACKING: NO

Spend £0 - £49.99: £2.99

Spend £50+ - FREE

*Delivery to UK mainland, Mon-Fri between 9am - 5pm. Extra 24-hour delivery time to Scottish highland, Northern Ireland, Channel Island, Isle of Man

PREMIUM NEXT DAY

COURIER PARTNER: DPD

TRACKING: YES

Spend £0 - £49.99: £5.99

Spend £50+: £3.99

Spend £100+: FREE

*Delivery to UK mainland, Mon-Fri between 9am - 5pm. Extra 24-hour delivery time to Scottish highland, Northern Ireland, Channel Island, Isle of Man

EUROPEAN DELIVERY RATES

We now deliver to over 20 European countries with heavily subsidised rates. Please see the table below for all our current European delivery prices. All European Deliveries are made via our premium courier partner, DHL. Your order will be delivered Monday to Friday between 9.00am and 5.00pm (local time).

 

COUNTRY ORDERS UNDER £100 ORDERS OVER £100
GERMANY £7.99 £3.99
NETHERLANDS £7.99 £3.99
BELGIUM £7.99 £3.99
FRANCE £9.99 £5.99
CZECH REPUBLIC £9.99 £5.99
LUXEMBOURG £9.99 £5.99
AUSTRIA £11.99 £7.99
DENMARK £11.99 £7.99
POLAND £11.99 £7.99
LITHUANIA £14.99 £10.99
SPAIN £14.99 £10.99
SWEDEN £14.99 £10.99
ITALY £14.99 £10.99
HUNGARY £19.99 £15.99
LATVIA £19.99 £15.99
PORTUGAL £19.99 £15.99
FINLAND £21.99 £17.99
ESTONIA £21.99 £17.99
SLOVENIA £21.99 £17.99
SLOVAKIA £21.99 £17.99
ROMANIA £21.99  £17.99

 

USA and Canada Delivery Rates

Deliveries to the US and Canada cost £4.99. Please allow 7 working days for delivery.

 

If you live in a country that is not listed above, please drop us an email at customerservices@neubria.com and we'll do our best to provide the best pricing for your country.

FAQ's

Still not found the answer to your delivery query? Then check out our Frequently Asked Questions section for further help and advice on Neubria delivery.